Frequently Asked Questions

Are your products identical to the retail version?

The ZipLocker team promises that our versions are identical to the retail versions. It will be virtually impossible for anyone to spot any differences. 

Do you accept returns for any orders?

We’re confident you’ll love our product, which is why we offer a money-back guarantee. If you’re not satisfied, simply contact our team, and we’ll assist with the return. So far, we haven’t had a single return—our customers are consistently satisfied and keep coming back for more.

Where do you ship?

We offer free worldwide deliveries on all orders.

Do prices include import duties, taxes, and customs fees?

All import duties, taxes, and customs fees are included in the listed price on our website. There are no extra fees for the customer to pay.

Is there any delivery guarantees? What if my order does not arrive?

Yes. If a week has gone by with no updates from the provided tracking, please email us on help@ziplocker.net with your order number. We will send out a replacement of your original order or a full refund of your purchase.

Is the checkout on this site safe and secure?

All purchases made on ZipLocker is done using a secure third party processor known as PayPal. You can be absolutely sure that all purchases here are safe and secure.

What payment methods do you accept? 

You can complete your purchase on ZipLocker using PayPal, or Debit/Credit Card.